About Scalable Solutions
Scalable Solutions is an international SaaS company specializing in global fintech solutions in the field of digital asset management since 2013. Today, Scalable products are used by millions of users from more than 200 countries; we are trusted by institutional clients such as stock exchanges, brokers and banks.
Our development centers operate in over 10 countries, including Switzerland, the United Kingdom, the USA, Spain, Georgia, Indonesia, and Cyprus.
As strong performers in developing, decision making and delivering leading technology solutions to industry leaders, we are open to high-skilled people from all over the world. Join Scalable Solutions to drive innovation within the global fintech market.
About the role
In this role, you will become part of a team that monitors production 24/7, manages incidents, conducts investigations, and quickly resolves emerging technical issues.
Job Description
- Responding to monitoring systems
- Investigating and resolving technical issues that arise in the system (reading logs, understanding network status, server status, making requests to various APIs), including issues escalated from the first line of support
- Incident management — setting priorities, escalating to specialized departments, ensuring the incident is resolved, and analyzing the consequences
- Maintaining documentation
- Shift work (morning, day, night)
Qualifications
You have:
- 1 to 3 years of experience in similar positions
- Knowledge of Linux-like systems at the junior administrator level
Highly preferred:
- Knowledge of network diagnostic tools and the ability to use them (ping, traceroute, telnet, etc.)
- Understanding of HTTP(S), REST, JSON, and web technologies
- Excellent problem-solving skills and the ability to think critically in stressful situations
- Exceptional communication skills, both written and verbal
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Knowledge of Kibana, Grafana, Zabbix
- Experience with tracking systems like Jira
- Experience with code repositories like GitLab
Will be a plus:
- Experience in scripting
- Knowledge/experience with databases (PostgreSQL/MySQL) at the level of writing basic queries
- Experience in fintech/financial sector will be considered an advantage
Additionally
- The ability to work from anywhere in the world
- Shift work (morning, day, night)
- Flexible time-off and holiday policy
- Partial sport compensation
- Partial education compensation
Compensation range
Compensation will be discussed during the interview process and determined based on the candidate’s qualifications, skills, and previous experience.