Last Updated: January 15, 2025
The present Data Protection and Privacy Policy is provided to you (hereinafter “User” or “you”) by Scalable Solutions Limited (hereinafter “Company”).
The Policy establishes terms and conditions regarding:
For additional information about how the Company processes Personal Data and your rights regarding this, please check our Cookie Policy and Terms of Service.
In this Data Protection and Privacy Policy the Company acts as a Data Controller.
“Data controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
“Personal Data” means any information relating to an identified or identifiable natural person or legal entity (the User);
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future;
“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to the User, in particular to analyze or predict aspects concerning that User’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
“Website” means Company’s website hosted at scalablesolutions.io
When you use the website, the Company collects the following information about you:
When the User contacts the Company through a support manager, a form on the website or in the System or any other means of communication, the Company collects the following User’s data: name, surname, telephone number, email address, other relevant information provided by the User in a communication form.
The Personal Data mentioned in this section is collected and processed in order to communicate with the User and process his requests, questions and/or claims.
The Company may use Personal Data to send informational and/or promotional materials to the User upon the User’s express consent. The User may withdraw the consent by communicating this to the Company; if applicable, by going through an “Unsubscribe” link in the bottom of an email sent by the Company; or by other means indicated in the provided materials.
The Company collects Cookie files in order to understand User’s behavior when he/she visits the website and to improve User’s experience. You can learn more about Cookie files and how the Company uses them in the Cookies Policy.
The Company does not sell User’s Personal Data, but may share it with third parties for the purpose of providing services, operating the website, processing User’s requests, questions and/or claims.
The Company shares Personal Data only with third parties that were assessed by the Company in terms of compliance with applicable laws and regulation on Personal Data processing.
Third parties that receive Personal Data will act in accordance with the Company’s instructions. Still, the Company is not liable for any acts or omissions made by third parties.
Third parties may be presented by:
Under this section, User’s Personal Data may be provided to third parties in order to improve Company’s services, provide the User with Company’s services in full and to comply with applicable regulatory requirements.
The Company may transfer User’s Personal Data outside of the European Economic Area (EEA) or out of User’s country of residence. The Company will make all reasonable efforts to ensure that the Personal Data is transferred in compliance with applicable regulation. In this sense, the Company may implement contractual safeguards (e.g. concluding Standard Contractual Clauses with third parties), technical and organizational measures, etc. The company may be exempt from the requirement to ensure that the Personal Data is transferred in compliance with applicable regulations, if Personal Data is transferred to a country that is considered by the European Commission as a country that provides adequate level of protection of Personal Data.
Right to access. The User has the right to access to the Personal Data and the following information:
Right to rectify. The User has the right to correct and complete the provided Personal Data
Right to erasure (“right to be forgotten”). The User may request the Company to delete User’s Personal Data maintained by the Company. This right may be subject to exclusions in accordance with applicable laws and regulation.
Right to restriction of processing. The User may require the Company to restrict the processing of Personal Data if such request meets requirements of applicable data protection regulations. If the User requests restriction of processing, User’s Personal Data, with the exception of storage, will only be processed with the User’s consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the relevant state.
Right to Data Portability. The User may require to provide the Personal Data concerning him or her, which the User has provided to the Company, in a structured, commonly used and machine-readable format. The Company will provide Personal Data within reasonable time. If the Company is not available to provide Personal Data within reasonable time, the Company will notify the User about that.
Right to object. The User has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. In particular, where the User objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
Right to avoid automated decision-making. The User has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
The Company keeps User’s Personal Data for a period of 12 months, starting from the date of the termination of User’s relationship with the Company.
The Company’s website may contain links to third-party websites, plug-ins and applications.
The Company does not control these third parties and their websites, plug-ins and applications.
Those sources may collect, process and/or share User’s Personal Data. For this reason, the Company encourages the User check Privacy Policies of third-party websites, plug-ins, applications and every website the User visits.
The Company may introduce changes to the present Data Protection and Privacy Policy by updating the version of the Data Protection and Privacy Policy on the present website page. By using the Company’s website and services, the User agrees with the present Data Protection and Privacy Policy. The Company encourages the User to frequently review the Data Protection and Privacy Policy to ensure he/she understands the terms and conditions that apply to the User’s Personal Data.
If the User has any question or complaint in terms of the present Data Protection and Privacy Policy, the User should contact the Company’s support team via support@scalablesolutions.io.